Terms of Service

Last Updated: October 19, 2026

Welcome to Neckline Seoul. These Terms of Service govern your access to and use of our website and online store. By visiting our website or placing an order, you agree to these terms, subject to applicable law.

1. General Conditions

You must have the legal capacity required in your jurisdiction to make purchases through our store.

You agree not to use our website for unlawful purposes, attempt to interfere with its operation, or violate the rights of Neckline Seoul or others.

We reserve the right to refuse or cancel orders where permitted by law, including where fraud, unauthorized activity, or a material listing error is reasonably suspected.

2. Products and Product Information

We make reasonable efforts to display product descriptions, photographs, and other information accurately. However, colors and appearance may vary depending on your device and screen settings.

Please read product descriptions, directions, ingredient lists, warnings, and packaging information before using a product.

The Collagen Silk Serum is a skincare product. Product descriptions are provided for general informational purposes and are not a substitute for professional medical advice. Individual experiences may vary, and we do not guarantee particular cosmetic results unless expressly stated in a valid written offer.

Always follow the product's directions and discontinue use if irritation or an adverse reaction occurs. Consult a qualified healthcare professional if you have concerns about whether a product is appropriate for you.

3. Pricing and Availability

Prices, promotions, product availability, and offers may change without notice, subject to applicable law and any terms that apply to an offer already accepted.

The price and applicable shipping charges will be displayed at checkout before you complete your purchase.

If a pricing or listing error occurs, we will handle affected orders in accordance with applicable law. We will not use this provision to disregard an order where the law requires us to honor it.

4. Orders and Payment

When you place an order, you agree to provide accurate and complete billing, shipping, and contact information.

Order confirmation does not necessarily mean that an order has been accepted for fulfillment. If we cannot fulfill an order, we will contact you and arrange any required refund.

Payments are processed through the payment methods available at checkout and their applicable providers.

5. Shipping and Delivery

Orders are typically processed within 1–3 business days. Estimated delivery is 5–10 business days after processing and shipment.

These are estimates, not guaranteed delivery dates. Delays may occur because of carriers, weather, customs, or other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for additional details.

6. Returns and Refunds

Returns and refunds are subject to our Refund and Return Policy, which forms part of these Terms of Service.

Please review the policy before making a purchase. Nothing in these terms limits consumer rights that cannot legally be excluded or restricted.

7. Intellectual Property

Website content, including text, graphics, logos, photographs, and design elements, may be owned by or licensed to Neckline Seoul and protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, or commercially exploit our content without prior permission, except where permitted by law.

8. Third-Party Tools and Links

Our store may provide access to third-party tools, services, or websites. These services may be subject to separate terms and privacy policies.

We are not responsible for third-party services to the extent permitted by applicable law. Nothing in these terms excludes responsibility that cannot legally be excluded.

9. Prohibited Uses

You may not use our website to:

• Violate any applicable law or regulation.

• Submit fraudulent orders or false information.

• Attempt unauthorized access to our systems.

• Upload malicious code or interfere with website security.

• Infringe intellectual-property or other legal rights.

• Harass, threaten, or harm others through our services.

10. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee uninterrupted or error-free website access. Any product warranties, representations, or consumer rights that cannot legally be excluded remain unaffected.

11. Limitation of Liability

To the extent permitted by applicable law, Neckline Seoul will not be liable for indirect or consequential losses arising from the use of our website or products where such liability may lawfully be limited.

Nothing in these terms excludes or limits liability where exclusion or limitation is prohibited by law, including any applicable non-waivable consumer rights.

12. Indemnification

To the extent permitted by applicable law, you agree not to misuse our services in a way that causes unlawful harm to Neckline Seoul or others. Any indemnification obligation will apply only to the extent legally enforceable.

13. Governing Law

These Terms of Service are governed by the laws of [Insert your applicable state or country], without overriding any mandatory consumer protections that apply where you live.

14. Changes to These Terms

We may update these terms from time to time. The revised terms will be posted on this page with an updated date. Changes will apply as permitted by applicable law.

15. Contact Information

Questions about these Terms of Service can be sent to:

Neckline Seoul
Email: macairsamm@gmail.com
Business address: [Insert your business mailing address.]