Contact Information

Neckline Seoul

We are here to help with questions about your order, shipping, returns, or the Collagen Silk Serum.

Customer Support Email: macairsamm@gmail.com

How to Contact Us

For faster assistance, please include your order number when contacting us about an existing purchase.

Order and Shipping Questions: Include your order number and any relevant tracking information.

Returns and Refunds: Contact us before returning an item so we can provide the appropriate instructions.

Damaged or Incorrect Orders: Include your order number, a description of the issue, and photographs where possible.

Privacy Requests: Contact us to request access to, correction of, or deletion of personal information, subject to applicable law.

Business Name: Neckline Seoul

We aim to respond to customer inquiries as promptly as reasonably possible.